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Return and exchange policy

Category: After-sale ServiceUpdated: 4/5/2026

Return and exchange policy:

  • Supports 7-day no-reason return and exchange
  • Products must maintain original packaging and labels
  • Must not affect secondary sales
  • Return shipping costs are borne by buyers
  • Quality issue shipping costs are borne by merchants
  • Custom products do not support return and exchange

Return and exchange applications should be submitted within 7 days after receipt. Applications beyond this period cannot be processed.