Privacy Policy

SimShop takes user privacy protection very seriously. This privacy policy explains how we collect, use, store, and protect your personal information. Please read this policy carefully to understand our privacy protection measures.

This policy applies to SimShop websites, mobile applications, and all services we provide. By using our services, you agree to our collection and use of your information in accordance with this policy.

We may update this privacy policy from time to time. For significant changes, we will post notices on the website and update the policy effective date. We recommend that you regularly review this policy to understand the latest privacy protection measures.

We collect and use your information primarily for the following purposes:

• Provide, maintain, and improve our services
• Process your orders and payments
• Send service notifications and updates
• Provide customer support and after-sales service
• Conduct market research and data analysis
• Prevent fraud and ensure account security
• Comply with legal and regulatory requirements

We commit not to use your personal information for purposes not clearly stated in this policy. If we need to use it for other purposes, we will obtain your explicit consent in advance.

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• With your explicit consent
• Share with our service providers and partners (such as payment processing, logistics delivery, etc.)
• Comply with laws, regulations, or government requirements
• Protect the rights, property, or safety of SimShop, users, or the public
• In cases of business transfer, merger, or bankruptcy

We require all third-party partners to comply with strict confidentiality obligations and take appropriate security measures to protect your information.

We adopt various security measures to protect your personal information:

• Use encryption technology to protect data transmission and storage
• Implement access control and authentication mechanisms
• Regular security audits and vulnerability scanning
• Privacy protection training for employees
• Establish data breach emergency response mechanisms

Although we have taken reasonable security measures, internet transmission and electronic storage cannot guarantee 100% security. We recommend that you also take appropriate measures to protect your own information security.

According to relevant laws and regulations, you have the following rights:

• Access and view your personal information
• Correct or update inaccurate information
• Delete your personal information
• Restrict or object to our processing of your information
• Data portability rights
• Withdraw consent

To exercise the above rights, please contact us through the contact information provided at the end of this policy. We will respond to your request within a reasonable time.

We use cookies and similar technologies to improve user experience, analyze website usage, and provide personalized services. Cookies are small text files stored on your device.

The types of cookies we use include:

• Necessary cookies: Ensure basic website functionality
• Functional cookies: Remember your preferences and login status
• Analytics cookies: Help us understand website usage
• Marketing cookies: Provide relevant ads and content recommendations

You can manage cookie preferences through browser settings, but disabling certain cookies may affect website functionality.