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How to apply for refund

Category: After-sale ServiceUpdated: 4/5/2026

Detailed refund process:

  • Submit refund application
  • Merchant review (1-3 working days)
  • Arrange refund after approval
  • Refund returned to original payment account
  • Arrival time 3-7 working days
  • Contact customer service to check refund progress

Refund amount will deduct used coupons and points. Specific amount is subject to review results.